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The ICA Group seeks a Program Associate to join its growing team working to expand economic democracy through the creation and growth of worker owned companies and other social enterprises. This is an exciting and unusual opportunity for someone interested in using their skills for social good. This is a full time position based in our Northampton, Massachusetts office. ICA currently maintains offices in Brookline and Northampton Massachusetts and has staff located throughout the country. Candidates with the requisite skill set wishing to work remotely will be considered.


The program associate’s work will focus on three main areas: (1) working closely with senior staff to manage the logistical and administrative aspects of ICA’s key program areas; (2) coordinate and assist ICA’s public outreach efforts, including acting as member liaison for the Alternative Staffing Alliance; and (3) assisting in research and program execution. Key responsibilities for this position include:


  • Perform administrative functions related to overall management of ICA’s programs. This includes but is not limited to: tracking timelines and deliverables for clients, scheduling, managing calendars, responding to general inquiries, managing program files, grant reporting, copy editing, and assisting with facilitation and logistics coordination for events.
  • In collaboration with senior staff, assist with program design and execution, including but not limited to: outreach to businesses, economic development agencies, trade associations, workers, and other key stakeholders; developing audience-specific materials; administering survey tools; participating in training events; and creating updates on relevant events and news.
  • Maintain ICA’s social media presence and other online communications.
  • Assist with the development of systems and procedures to efficiently analyze data collected from our clients and program areas, and produce performance evaluation metrics.
  • Assist in the launch, development and management of ICA’s Salesforce database.
  • Serve as an ICA ambassador and provide support for the organization’s presence at events, conferences and other related activities.
  • Perform other administrative duties including, but not limited to, client intake, filing, making photocopies, and coordinating mailings. Perform other related duties as assigned.

Candidate Competencies

The successful applicant will have 2 or more years of relevant work experience, have strong organizational skills, and an ability to manage multiple projects and initiatives, each with their own timelines. We are looking for someone who enjoys an entrepreneurial environment and who wants to use their skills to improve job quality for workers across the country. Successful candidates should have:


  • Bachelor’s degree preferred and a minimum of two years related experience.
  • A demonstrated interest in social justice work; a focus on economic democracy, cooperative development, or social enterprise development a plus.
  • Excellent written and verbal communication skills.
  • Superior research and internet skills.
  • Proficiency in Microsoft office suite, online research, social media and database management.
  • Superior organizational skills with ability to multi-task and work in a fast-paced environment.
  • Strong interpersonal skills, ability to work independently and in a team.
  • Availability to work overtime hours as needed.
  • Ability to be self-starter.


This is highly satisfying work in a diverse and stimulating environment. The ICA Group is an Equal Opportunity Employer.  Women and people of color are strongly encouraged to apply. Salary is commensurate with experience and benefits include health insurance and four weeks’ vacation.

About The ICA Group

The ICA Group is the country’s leading expert on employee ownership and the oldest national organization dedicated to the development of worker cooperatives. We are a mission driven non-profit organized as a worker cooperative that brings to the employee ownership sector a level of analysis and rigor offered by the most competitive national business advisory firms. We combine this with a deep understanding of worker ownership and other worker-centered structures and a commitment to serving low-wage workers and communities of color. We believe employee ownership is an integral part of creating a fundamentally fairer economy where every person has economic security and access to valued, dignified work. To accomplish this, we currently focus our work in the following strategic areas:


  • Industry transformation: Economic Democracy can transform industries, creating competitive and successful firms that offer high quality jobs. We work in industries that are ripe for large-scale transformation to give employees a voice in their workplace and raise job-quality industry wide. We currently have initiatives in the child care, home care, temporary staffing and grocery sectors.
  • Building thriving local communities: City and state governments are interested in new approaches to economic and workforce development that serve the most vulnerable populations, including the formerly incarcerated and recent immigrants. We work with cities to help them address seemingly intractable community issues with a comprehensive toolkit of worker ownership and social enterprise development initiatives.
  • Workers to Owners: ICA is the leading practitioner of employee ownership conversion in the US for small businesses and worker cooperatives. We work directly with businesses to convert their company to a cooperative and partner with groups throughout the US to drive more conversions to worker ownership as a means to prevent job loss and create stable communities.
  • Strategic consulting: The ICA Group maintains a general consulting practice to respond to the needs of the field. We provide the full range of business consulting services to worker-owned businesses, including consultations to help them grow, raise capital, or improve their governance or ownership culture. We also work with cities, mission aligned non-profits, foundations and others to better understand and improve their program areas or measure their impact.

How to Apply

Interested candidates should send a thoughtful cover letter, resume, and short (3- 5 page) writing sample to careers@ica-group.org. Please submit your application using the subject line: “Application for Program Associate Position: [Your First and Last Name]”. Cover letters should be addressed to David Hammer. In your letter, please describe how your particular skills and experience qualify you for the position, and how you heard about this opportunity. All materials should be submitted in PDF format. We will start reviewing applications on a rolling basis on November 4, 2016.